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Terms of use

GENERAL TERMS

The Website www.portobellos.gr is an online store that is the online presence of the company KOTROTSIOS EVANGELOS SA with TIN: 094206641, DO: ATHENS FAE, GEM NUMBER 4746901000, and is based in Metamorfosi, Attica, LYKOVRYSEOS 15, PC 14452 Tel: 2102530174 Fax: 2102529100.

The goal of the company is the immediate service and satisfaction of the customer with the continuous responsibility that he demonstrates throughout the course of his business development and the cultivation of trust.

The e-shop that is created is addressed to all internet users who wish to be immediately informed about the products offered by our company in combination with the possibility of making purchases through the e-shop, following an online order, always under the without prejudice to the adequacy of the company's inventories

These terms are fully compatible with applicable European and Greek law

Upon your entry, we consider that you have read, understood and agreed explicitly and unreservedly with the terms and conditions of operation of our online store, which are described in detail below, but also in the section Privacy Policy. If you do not agree to any of these terms and conditions, please contact us before proceeding with your order.

In order to place any order, you declare that you are an adult and have legal capacity, and you commit that you will not allow the use of your data and password by minors or persons legally incompetent. If your data and password are used in this way, the company does not bear any responsibility. For this reason, please follow the basic rules of online transaction security.

Orders can also be placed by representatives of legal entities, while the company reserves the right to claim from the supervisor or guardian any orders that will be made by legally incompetent persons.

PRIVACY

A necessary condition for the commencement of the conciliation between us is the disclosure by you of some of your personal information. When you place an order, we will ask for your full name, the address to which the products will be shipped, your landline number (or any other phone you want), your email address, and if you choose to make your payments by credit card, its number and expiration date.

This data is processed by the company in compliance with the application of article 7A par. 1 (b) Law 2472/1997, in order to implement the order given by the customer and in no way will be disclosed, made public or sold to third parties, except if the procedure defined by the legislation for the removal of confidentiality is initiated (Law 2225/1994) or any obligations arising from the national application of Directive 24/2006. Your personal information is disclosed to the competent bank (eg credit card number) and deleted from our database, immediately after the completion of your order, thus ensuring an even greater level of security.

The Website www.portobellos.gr uses the SSL protocol, for secure online commercial transactions. This encrypts all your personal information, such as your credit card number, name and address, so that it cannot be read or altered when transferred over the Internet. SSL (Secure Sockets Layer) protocol is currently the global standard on the Internet for certifying websites (web sites) to network users and for encrypting data between network users and network servers (web servers). An encrypted SSL communication requires that all information sent between a client and a server be encrypted by the sending software and decrypted by the receiving software, thus protecting personal information during their transfer. In addition, all information sent with SSL is protected
by a mechanism that automatically verifies if the data has
changed during transport.

THE SALE PRODUCT-PRICES OF PRODUCTS

The features and other details of the products sold are available and you can be informed by following the search instructions listed on our websites and by "clicking" on the name of the respective product.

The listed prices of the products that appear on the website, are the final selling prices. The prices listed in the relevant catalogs under each product include VAT (24%). These prices refer to the quantities that are available in our warehouse. The respective product offers are valid until stocks are exhausted. The www.portobellos.gr reserves the right to adjust prices. Price changes do not affect orders that have already been placed.

We strive to ensure the correctness of the website information regarding prices. However, exceptionally, incorrect prices may appear on products. If the correct price is lower than the one stated in our online store, then the pricing will be done according to the lowest price. If the correct price is higher, we will contact you and ask if you wish to continue with your order at the correct price, or cancel it

PAYMENT METHODS

For the convenience and service of all those who wish to buy from our store, www.portobellos.gr has the following alternative payment methods:

  • 1. By debiting your credit card. Your credit card will be charged on the day of the start of the shipping process. The www.portobellos.gr has taken all necessary measures to secure your transactions through your credit card.
  • 2. Cash on delivery at the time you receive the products.
  • 3. By Bank Deposit in the accounts:
    • ALPHA BANK ACCOUNT NUMBER GR2501401590159002320001542
    • NATIONAL BANK ACCOUNT NO. GR1101101500000015020200927
    • PIRAEUS BANK ACCOUNT NO. GR5801720240005024075830739
    • Also in www.portobellos.gr you are given the opportunity to choose whether your payment will be made by retail receipt or invoice. Invoice is issued to companies and freelancers if they fill in the following information during their order: Company name, VAT number, Tax Office. and profession for freelancers.
  • 4. Via Paypal

METHOD - TIME - SHIPPING COST

For purchases worth less than 100 euros, the shipping cost is 3,5 euros inside Attica and 3,8 euros outside. For purchases worth more than 100 euros, shipping costs are free for all of Greece. Delivery time is 3-5 working days. For island destinations or inaccessible areas can be up to 6 working days. The shipment is made in cooperation with the general post office.

CAUTION: For the use of cash on delivery as a method of payment there will be an additional charge of 1,5 euros (regardless of the value of the order).

LIABILITY - WITHDRAWAL - PRODUCT RETURNS

The company does not guarantee the availability of the products, but ensures the timely information of the final consumers about the non-availability. The company is only responsible for fraud and gross negligence, in case of delay in the delivery of products and for information it provides or services it provides through its website. The company is not responsible for acts or omissions of third parties and especially unauthorized interventions of third parties in information, products and services available through it. Our online store is not responsible for any technical problems that occur to users during access to the website or during it and are related to the operation or compatibility of their own infrastructure with the use of the website.

You have the right to return the products you bought, free of charge and without having to tell us the reason why you want the products returned, within 15 working days from the date you receive the products. In this case, only the direct cost of returning the products is borne by you. Returns are only accepted if the products you wish to return are in the same condition in which you received them, ie without being unsealed or tampered with, along with the retail receipt or invoice.

To avoid your own inconvenience, it is advisable to carefully check at the time of delivery of your order, the condition of the products sold and their packaging intact, in order to identify any obvious defects (eg wrong type, etc.). In case you want to return the products you bought, contact us via e-mail at support@portobellos.gr. The address to which the products to be returned must be:

LYKOVRYSEOS 15, METAMORFOSI, PC 144 52

In case of return of the products and depending on the way you chose to pay for your order and on the other hand the way they will be returned, your refund will be completed within 5 working days from the date we receive the products.

For any cancellation of an order (in whole or in part) you should send an e-mail to support@portobellos.gr or fax to 2102529100 or contact by phone at: 2102524215. This option is offered to you until we inform you about sending your order. Cancellation is not possible after this time.

COPYRIGHT

Photographers in accordance with the provision 2Ϋ 1 of the International Convention Bern - Paris, of article 2 Ϋ 1 of Law 2121/1993, as in force today and of Directive 93/98 EC, are in accordance with the automatic transfer (according to article 32 Ϋ 2 of Law 2121/93, as in force today) to the company their property right and all their powers over it regarding each photo they create and have accepted that the company will have the full exploitation of these works without restriction as well as the rights of modification, reproduction, integration and reproduction for its entire duration (article 9 of the WIPO Treaty on intellectual property ratified by Greece with Law 3184/2003 - FEKA '228 / 26.09.2003, 12 of TRIPS Agreement on intellectual property rights in the field of Commerce, ratified by Greece with Law 2290/1995 [Government Gazette A '28] as well as article 6 of Directive 93/98.

The site www.portobellos.gr is the official website of KOTROTSIOS EVANGELOS SA. All content on the websites, posted by M. KOTROTSIOS EVANGELOS SA, including images, graphics, photographs, drawings, texts, services and products are the intellectual property of KOTROTSIOS EVANGELOS SA. and are protected under the relevant provisions of Greek law, European law and international conventions. Any copying, analogue / digital recording and mechanical reproduction, distribution, transfer, downloading, processing, resale, creation of a production product or misleading the public about the actual provider of the content of the websites is prohibited. Any reproduction, re-release, upload, announcement, dissemination or transmission or any other use of the content in any way or means for commercial or other purposes is permitted only with the prior written permission of KOTROTSIOS EVANGELOS SA or any other copyright holder. The names, images, logos and insignia that represent KOTROTSIOS EVANGELOS SA and / or its online store and / or third parties contracted with them as well as their products or services, are the exclusive trademarks and insignia of KOTROGOSEGEOS / and his www.portobellos.gr and / or the above third parties and are protected by Greek, Community and international trademark and industrial and intellectual property laws and unfair competition. In any case, their appearance and display on the websites www.portobellos.gr should in no way be construed as a transfer or assignment of their license or right of use.

OTHER

  • 1. Force majeure: If for reasons of force majeure (eg bad weather, strikes, etc.) it is not possible to deliver the products to you within the predetermined time we will inform you via e-mail, in order to let us know if you wish, under these conditions, the completion of your order.
  • 2. Responsibility www.portobellos.gr: The store is not responsible for defects or poor quality of products available to its customers. All products are received from suppliers packaged. In the event that a defective product is found in the delivered quantities, you reserve the right to return it with the possibility of replacing it with our own shipping or refund costs.
  • 3. Modification of the terms hereof: www.portobellos.gr reserves the right to unilaterally modify or renew the terms and conditions of transactions. The company undertakes the obligation to inform this text for any change or addition to the terms. It is clarified that the change of terms does not occupy or affect completed orders